56 HP Laserjet Pro M15W

HP Laserjet Pro M15W, M14-M17 Printer Series - First Time Printer Setup This document is for HP LaserJet Pro M15a, M15w, M16a, M17a, and M17w printers. To set up a printer for the first time, remove the printer and all packing materials from the box, load paper into the input tray, connect the power cable, and then download and install the printer software. NOTE: If you are looking for the printer software, go to 123.hp.com/laserjet. Step 1: Remove the printer from the box, and then remove packing materials Remove the printer from the box and all tape, stickers, and packing materials from the printer. Remove the printer from the box. Open the toner cartridge access door, and then remove the packing tape from inside the printer. Remove the toner cartridge. Remove the clips from the toner cartridge. Grasp both sides of the toner cartridge, and then gently rock the toner cartridge back and forth to distribute the toner. Pull the orange tab to remov...

HP Laserjet Pro M15W turns off unexpectedly or repeatedly Resolve power-related issues if the printer turns off without warning, printer jobs fail, or the printer does not respond to any job started after entering sleep mode. Perform the following tasks in the order given. Use the printer after each task to see if the issue is resolved. Check energy saving settings (optional) HP printers are designed to reduce power consumption by powering off when the printer is not active. When you are ready to use the printer again, press the power button to turn the printer back on. Check the Schedule On and Off or Auto Power Off setting in the Setup menu on printers with a control panel display. Or use following steps to access the setting through the HP Smart app. Open the HP Smart app, and then select your printer on the home screen. If you do not have the HP Smart app, download it from 123.hp.com. Click Printer Settings  >...

HP Laserjet Pro M15W - Windows Update Error 'Null Fax' or '0x80070490' This document is for HP printers and computers with Windows 10. Windows Update reports a problem and lists your printer name with any combination of the following error messages: HP-Other Hardware Printer Null Fax 0x8024200b 0xa024200b 0x800706b9 0x0000007E 0x80070450 0x80070103 0x00000709 0x8007490 Figure : Example of a Windows Update printer error To resolve the error, remove the unknown device from the Printers list in Device Manager. Search Windows for device manager, then click Device Manager in the list of results. Click Printers. Right-click Unknown device, then select Uninstall to remove it. Click Retry in the Windows Update window to install the updates. https://support.hp.com/

HP Laserjet Pro M15W, M14-M17 - Clear paper jams Introduction The following information includes instructions for clearing paper jams from the printer. Jam locations Jams can occur at the following locations in the product. 1 Internal areas 2 Input tray 3 Output bin NOTE: Jams can occur in more than one location. Experiencing frequent or recurring paper jams? Follow these steps to solve problems with frequent paper jams. If the first step does not resolve the problem continue with the next step until you have resolved the problem. If paper has jammed in the printer, clear the jam and then print a configuration page to test the printer. Check that the tray is configured for the correct paper size and type. Adjust paper settings if necessary. Print a configuration page to determine the IP address or host name. Press and hold the Resume/Cancel   button until the Ready   light begins blinking. Release t...

HP Laserjet Pro M15W- 'Install Black Cartridge' Displays This document is for HP LaserJet printers. When trying to print, an Install Black Cartridge error message displays on the printer control panel or computer, or the attention light blinks on the printer. This error message indicates that a toner cartridge is not installed, is not genuine, or an obstruction is preventing the toner cartridge from being recognized. Install a toner cartridge to prevent this message from displaying. If a toner cartridge is installed and the message displays, use the following steps to fix the issue. Step 1: Use genuine HP toner cartridges HP recommends that you use genuine HP ink or toner supplies. HP cannot guarantee the quality or reliability of non-HP or refilled cartridges. If you do not use genuine HP cartridges, the steps in this document might not resolve the issue. To check the authenticity of your cartridges, go to the HP anti-counterfeit webpage (in Englis...

HP Laserjet Pro M15W - Printing with a USB OTG cable (Android) Print from your Android device with a USB On-The-Go (OTG) cable connected to your HP printer. NOTE: Printing with a USB OTG cable is not supported from an Apple device. Check the requirements Before you print with a USB OTG cable, make sure the printer and your Android device meet the following requirements: The printer is set up and working properly and supports OTG. An Android device that supports OTG printing and has Android 4.0 or later installed. The HP Print Service Plugin is installed on your Android device. If it is not installed, go to HP Print Service Plugin (in English), and then follow the on-screen instructions to install the plugin. A printer USB cable and a USB OTG cable. USB cable USB OTG cable NOTE: A USB OTG cable includes a USB port on one end and a micro-USB connector on the other end. Connect the USB OTG cable to your printer and Andr...